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One of the responsibilities you have as a domain name registrant is to ensure that the contact information in your domain name record is kept up to date. To check your information, you can do a WHOIS search on your domain name via http://whois.ausregistry.com.au/. If you need to make changes to the information then you should contact your registrar.

auDA Published Policies

auDA has developed, and regularly reviews, the policy framework that governs all elements of the domain name industry in Australia. auDA's policies cover issues such as domain name eligibility, the obligations of .au registrars and resellers, domain name password recovery and domain name transfers. A full list of auDA's current policies is available at http://www.auda.org.au/policies/current-policies/.

Complaints and Disputes

auDA also maintains a formal framework for the management of complaints in .au, including complaints about individual .au domain names and complaints regarding the conduct of a registrar or reseller. In addition, the .au Dispute Resolution Policy (auDRP) outlines the process for the resolution of disputes between a .au registrant and a party with competing rights in the domain name. More information about lodging a complaint is available at http://www.auda.org.au/about-auda/our-services/submit-a-complaint/.

Consumer Alerts

auDA periodically publishes Consumer Alerts and other relevant information about developments in .au. If you want to ensure that you are kept up to date, you can subscribe to our announcements list http://www.auda.org.au/about-auda/our-services/auda-announcements-list/.

To learn more about auDA you might also like to visit our blog http://www.auda.org.au/blog/ and our YouTube channel www.youtube.com/audachannel.

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